Effective Date: August 20, 2023
Personal Data is information that directly or indirectly identifies you, such as your name, email address, mailing address, and phone number.
Other Information is information that, by itself, does not individually identify you, such as browser type, operating system, the web pages you viewed and how long you viewed them.
We may link together different types of Other Information or link Other Information to Personal Data. If linked information directly or indirectly identifies an individual person, TalkMeUp treats the linked information as Personal Data.
TalkMeUp collects information:
When you register for the Services: When you register for the Services, we collect your name, email, profile picture (optional) and biographical information (optional).
When you use the Services: We may ask for contact information such as your name, address, telephone number, email address, contact preferences, employer/company, and other information related to your interests. We collect this information so that we may: keep you informed about the TalkMeUp and provide you with information on our products and services.
Audio and Video Consent & Release: When you participate as either a learner or coach we will collect audio and video recordings (collectively, “Recordings”) of each practice as well as Recordings of meetings (if you opt in for Live Meeting Analysis). Users can disable the camera but not the audio during meetings.
You understand and consent to the use and release of the Recordings by TalkMeUp. You understand that the Recording are used:
Your name and image in connection with the Recordings will not be used for any other purpose. Recordings will be stored on TalkMeUp systems until you decide to delete them.
Through Server Logs: A server log is a list of the activities that a server performs. TalkMeUp’s servers automatically collect and store in server logs your search queries, Internet Protocol (IP) address, hardware settings, browser type, browser language, the date and time of your request and referral URL and certain cookies that identify your browser or TalkMeUp account.
From Your Computer, Tablet or Mobile Telephone: We collect information about your computer, tablet or mobile telephone (“Device”), such as model, operating system version, mobile network information, internet service provider and similar identifiers. TalkMeUp may associate your Device information with your TalkMeUp account. We may collect and store information (including Personal Data) on your Device through browser web and web application data caches. Certain Services may collect this data even when you are not actively using the Services.
Data Collection Technology collects all sorts of information, such as how long you spend on various web pages in the Services, which web pages you view, your search queries, error and performance reports, as well as Device identifier or IP address, browser type, time zone and language settings and operating system. Data Collection Technology deployed through the Services includes cookies and web beacons.
Web Beacons: A web beacon (also called a pixel tag or clear GIF) is computer code that communicates information from your device to a server. Some of TalkMeUp’s content and emails may contain embedded web beacons that allow a server to read certain types of information from your Device, allow us to count the number of people who have viewed content, to know when you opened an email message and the IP address of your Device. Web beacons help TalkMeUp develop statistical information to provide better and more personalized content.
Cookies: Cookies are small text files that are sent to or accessed from your web browser or your computer’s hard drive. A cookie typically contains the name of the domain (internet location) from which the cookie originated, the “lifetime” of the cookie (i.e., when it expires) and a randomly generated unique number or similar identifier. A cookie also may contain information about your computer, such as user settings, browsing history and activities conducted while using the Services.
The Services use the following cookies:
To learn more about cookies and web beacons, visit www.allaboutcookies.org.
TalkMeUp also uses analytics services, such as Google Analytics, to collect Other Information. Generally analytics services do not identify individual users. Many analytics services allow you to opt out of data collection. For example, to learn more about Google Analytics practices and to opt out, visit www.google.com/settings/ads or by downloading the Google Analytics opt-out browser add-on at https://tools.google.com/dlpage/gaoptout.
How TalkMeUp Uses Data Collection Technology: Some Data Collection Technology is deployed by TalkMeUp when you visit the Services. Other Data Collection Technology is deployed by third parties with which TalkMeUp partners to deliver the Services. Data Collection Technology helps us improve your experience of the Services by measuring the success of marketing campaigns, compiling statistics about use of the Services and helping us analyze technical and navigational information about the Services. We also may use Data Collection Technology to collect information from the device that you use to access the Services, such as your operating system type, browser type, domain and other system settings, as well as the language your system uses and the country and time zone in which your computer or device is located.
Your Control of Cookies: Some web browsers (including some mobile web browsers) provide settings that allow you to control or reject cookies or to alert you when a cookie is placed on your device. Although you are not required to accept cookies or mobile device identifiers, if you block or reject them, you may not have access to all features available through the Services.
Do Not Track: Some web browsers (including Safari, Internet Explorer, Firefox and Chrome) incorporate a “Do Not Track” (“DNT”) or similar feature that signals to websites that a user does not want to have his or her online activity and behavior tracked. If a website that responds to a particular DNT signal receives the DNT signal, the browser can block that website from collecting certain information about the browser’s user. Not all browsers offer a DNT option and DNT signals are not yet uniform. For this reason, many website operators, including TalkMeUp, do not respond to DNT signals.
TalkMeUp processes Personal Data:
TalkMeUp processes Other Information:
Third Party Subprocessors: TalkMeUp uses the third party companies below (each, a “subprocessor”) to process personal data (i) on behalf of TalkMeUp customers; (ii) in accordance with customer instructions as communicated by TalkMeUp; and (iii) in strict accordance with the terms of a written contract between TalkMeUp and the subprocessor.
TalkMeUp imposes obligations on its subprocessors to implement appropriate technical and organizational measures ensuring that the subprocessing of personal data is protected to the standards required by applicable data protection laws.
We may share Personal Data collected via the Services with:
Applicable law may require TalkMeUp to disclose your Personal Data if: (i) reasonably necessary to comply with legal process (such as a court order, subpoena or search warrant) or other legal requirements; (ii) disclosure would mitigate TalkMeUp’s liability in an actual or threatened lawsuit; (iii) necessary to protect legal rights of TalkMeUp, users, customers, business partners or other interested parties; or (iv) necessary for the prevention or detection of crime (subject in each case to applicable law).
California Shine the Light Law: California Civil Code Section 1798.83 permits users who are California residents to obtain from us once a year, free of charge, a list of third parties to whom we have disclosed personal information (if any) for direct marketing purposes in the preceding calendar year. If you are a California resident and you wish to make such a request, please send an e-mail with “California Privacy Rights” in the subject line to email@example.com or write us at: TalkMeUp, Inc., 160 N Craig ST, STE 204, Pittsburgh, PA 15213.
The Services are not directed to or intended for use by minors. Consistent with the requirements of applicable law, if we learn that we have received any information directly from a minor without his or her parent’s verified consent, we will use that information only to respond directly to that child (or his or her parent or legal guardian) to inform the minor that he or she cannot use the Services and subsequently will delete that information.
California Minors: While the Service is not intended for anyone under the age of 18, if you are a California resident who is under age 18 and you are unable to remove publicly-available content that you have submitted to us, you may request removal by contacting us at: firstname.lastname@example.org. When requesting removal, you must be specific about the information you want removed and provide us with specific information, such as the URL for each page where the information was entered, so that we can find it. We are not required to remove any content or information that: (1) federal or state law requires us or a third party to maintain; (2) was not posted by you; (3) is anonymized so that you cannot be identified; (4) you don’t follow our instructions for removing or requesting removal; or (5) you received compensation or other consideration for providing the Content or information. Removal of your content or information from the Service does not ensure complete or comprehensive removal of that content or information from our systems or the systems of our service providers. We are not required to delete the content or information posted by you; our obligations under California law are satisfied so long as we anonymize the content or information or render it invisible to other users and the public.
TalkMeUp takes precautions intended to help protect information that we process but no system or electronic data transmission is completely secure. Any transmission of your Personal Data is at your own risk and we expect that you will use appropriate security measures to protect your Personal Data.
You are responsible for maintaining the security of your account credentials for the Services. TalkMeUp will treat access to the Services through your account credentials as authorized by you. Unauthorized access to password-protected or secure areas is prohibited and may lead to criminal prosecution. We may suspend your use of all or part of the Services without notice if we suspect or detect any breach of security. If you believe that information you provided to us is no longer secure, please notify us immediately using the contact information provided below.
If we become aware of a breach that affects the security of your Personal Data, we will provide you with notice as required by applicable law. To the extent permitted by applicable law, TalkMeUp will provide any such notice that TalkMeUp must provide to you at your account’s email address. By using the Services, you agree to accept notice electronically.
We retain Personal Data in identifiable form only for as long as necessary to fulfill the purposes for which the Personal Data was provided to TalkMeUp or, if longer, to comply with law legal obligations, to resolve disputes, to enforce agreements and similar essential purposes.
Accessing or Updating Your Personal Information – The easiest way to correct or delete certain Personal Data that you have provided to the Services is to log in to your account and enter the necessary changes in your profile settings. If you have additional questions regarding access to your Personal Data or to correct an error or omission in your Personal Data by contacting us at email@example.com or write us at: TalkMeUp, Inc., 160 N Craig ST, STE 204., Pittsburgh, PA 15213. We will make good faith efforts to resolve requests to correct inaccurate information except where the request is unreasonable, requires disproportionate technical effort or expense, jeopardizes the privacy of others, or would be impractical. If you are not a registered user, TalkMeUp may take reasonable steps to verify your identity before providing access to Personal Data.
If you have any questions, comments, or concerns about how we handle your Personal Data, then you may contact us at firstname.lastname@example.org or write to us at: