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Why are my eye contact, facial expression, and gesture scores not registering?

Here are some simple steps to ensure that your video is getting processed correctly:

  1. Make sure you are in a well lit area.
  2. Make sure your entire head is visible in the video frame.
  3. Make sure that you are sitting close enough to the camera and standing far away.
  4. Make sure your video recording settings have the appropriate camera device selected.
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