Interpersonal communication is a critical skill for leaders, often determining their effectiveness in guiding teams, making strategic decisions, and fostering a positive work environment. While qualitative evaluations have traditionally assessed communication abilities, today's data-driven approaches enable more accurate measurement of this skill, directly linking communication effectiveness with organizational success.
Various metrics can quantify the impact of improving a leader’s interpersonal communication skills. Statistical highlights include:
- 23% Increase in Employee Satisfaction:(McKinsey).
- 25% Boost in Productivity: (McKinsey).
- 147% Higher Earnings per Share: (Gallup).
- 93% Employee Engagement Correlation: (Quantum Workplace).
- 30% Improvement in Client Engagement & 25% Reduction in Employee Turnover: (Association for Talent Development).
So Why Isn’t Improving Leadership Communication Skills a Priority?
There are many reasons of course but perhaps the biggest is there’s not a reliable, scalable, or objective means of measuring a leader’s communication skills. And as the old adage goes “if you can’t measure it, you can’t manage it” so developing leadership communication skills never becomes a corporate priority or initiative. That’s where TalkMeUp can help by quantitatively measuring a leader’s persuasive communication in three key skill areas and 10 specific behaviors.
TalkMeUp leverages AI-driven analysis across verbal, voice, and non-verbal communication components by processing video, audio, and text data from leader interactions. Here’s how each component is analyzed:
1. Verbal Analysis: TalkMeUp’s AI evaluates the words used by leaders for clarity and impact, identifying filler words and jargon that may obscure meaning.
- Empathy
- Sentiment
- Persuasiveness
- Logical Transitions
2. Voice Analysis. TalkMeUp’s AI measures tone for underlying emotions (confidence, calmness, enthusiasm) and the presence of emotional stability, identifying whether leaders can communicate authenticity and build trust.
- Pacing
- Filler Words
- Enthusiasm
3. Non-Verbal Analysis. Using video analysis, TalkMeUp tracks gestures, eye contact, and facial expressions, providing feedback on whether the leader’s body language aligns with verbal messages.
- Eye Contact
- Gestures
- Facial Expressions
By quantifying each element, TalkMeUp provides an objective, comprehensive assessment, giving leaders specific, data-backed areas for improvement to enhance communication skills systematically. This multi-dimensional approach helps organizations build leadership that drives stronger connections, trust, and engagement across teams.
If you want to measure your leadership communication skills, we invite you to try TalkMeUp for free with no obligation. It’s the first step on your path to measurably improving your leadership impact with your people and your organization.
